Our Privacy Policy

1. Information We Collect

• Contact Information: Name, email address, phone number, mailing address.
• Booking & Payment Information: Transaction details, billing address, limited card/payment data (via secure third-party gateways).
• Technical Data: IP address, browser type, operating system, referring URLs, access times.
• Marketing Preferences: Your preferences for newsletters, updates, and promotions.

2. How We Use Your Information

• To process bookings and payments.
• To send booking confirmations and travel communications.
• To improve our website, services, and user experience.
• To respond to inquiries and provide customer support.
• To send promotional content (only with your consent).
• To comply with legal or regulatory obligations.

3. Legal Basis for Processing

• Performance of a contract (e.g., to fulfill a booking).
• Consent (e.g., receiving marketing emails).
• Compliance with legal obligations.
• Legitimate interests (e.g., fraud prevention, service improvement).

4. Payment Processing

We use Razorpay as our secure payment gateway, which adheres to PCI-DSS standards to protect your transaction data. Rk Travels does not store your credit/debit card details.

Offline payments may also be accepted via our registered current account.

5. Third-Party Services

We may share limited personal data with trusted partners like payment processors and tour operators solely to fulfill your requests. Each third party maintains its own privacy practices.

If you visit external links, this policy no longer applies. We recommend reviewing those websites' privacy policies.

6. Data Security

We apply technical and organizational safeguards including encryption, secure servers, access controls, and audits to protect your data against unauthorized access or misuse.

7. Cookies and Tracking Technologies

• Maintain session information.
• Understand website usage behavior.
• Enhance overall user experience.

You may disable cookies via browser settings, but some site features may be affected.

8. Your Rights

• Access, update, or delete your personal information.
• Withdraw consent at any time.
• Object to certain types of processing.
• File a complaint with a data protection authority.

To exercise your rights, contact us at: rajkishorbera22@gmail.com

9. Children’s Privacy

Our services are intended for individuals above the age of majority. We do not knowingly collect information from minors without parental consent. Contact us if you believe we’ve collected data from a minor.

10. Changes to This Policy

We may revise this Privacy Policy periodically. Any updates will be posted here with the revised date. Material changes may be notified via email or website alert.